List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.
The candidate must demonstrate the ability to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including evidence of the ability to:
prepare and support ER (employee relations) and IR (industrial relations) processes for an organisation or work area, on at least two occasions.
In the course of the above, the candidate must:
locate information required to identify relevant legislation, agreements, policies and procedures
use effective communication techniques to support the resolution of simple workplace grievances and conflicts
provide accurate written and oral advice about industrial matters
use strategies to monitor and gather feedback on the implementation of industrial relations policies and procedures.
The candidate must be able to demonstrate knowledge to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including knowledge of:
key aspects of ER and IR and application in the workplace
relevant industrial relations policies and procedures
key features of grievance resolution policy and procedures
relevant legislation, codes of practice and national standards
relevant state/territory and federal industrial relations systems
key sources of expert advice relevant to performance evidence.
Skills in this unit must be demonstrated in a workplace or simulated environment where the conditions are typical of those in a working environment in this industry.
This includes access to:
relevant legislation, regulations, standards and codes
relevant workplace policies and procedures.
Assessors of this unit must satisfy the requirements for assessors in applicable vocational education and training legislation, frameworks and/or standards.